fun + purpose = playing well at work

Pleasure in the job puts perfection in the work. - Aristotle

Meaning is a form of strength. It has the power to transform experience, to open the most difficult of work to the dimension of joy and even gratitude. Meaning is the language of the soul. – Rachel Naomi Remen

A Montana State University Honors Instructor Lori Lawson and I took 16 college students to the Dominican Republic last May. These young adults had spent a semester considering the characteristics of dire poverty and how it might be solved. They had read about micro finance, volunteerism, and government aid and had formulated opinions on how we might alleviate suffering. Full of ideas, we undertook a two-week service learning trip visiting impoverished communities and NGOs. Although a class on global poverty, my journey became an exploration on how we can “be of use”.

The students observed a meeting where 15 community members had collectively taken out small loans with Esperanza, a DR based micro finance and literacy organization. When it came time to repay part of the loan to Esperanza’s representative, our group realized that two of the members were not present with their payment. By their contract, the remaining 13 were then responsible for the missing members’ payment. Over the next ten minutes there was heightened anxiety and conversation on who might pay extra or go find the missing borrowers. Meanwhile, the students watched. As one young woman Danielle later observed, “That was one of the most uncomfortable parts of our trip. I had the twenty bucks they needed in my pocket, which I could have easily given. I would have been like instant government aid, but would that have been a good idea?” The students wrestled with how when to give as a country, an NGO or as an individual is not necessarily an easy formula.

Later, we painted a row of shacks in another neighborhood for a couple of hours. As we began, the owners’ children all picked up paintbrushes to help. Before long, some of the grown up residents took up paint cans and joined in. Other residents grabbed brooms and machetes to sweep dirt floors and pull down overgrown brush. The street was strikingly different after just two hours as we progressed from dirty shacks to bright yellow, blue, green and rose colored homes absent of trash. Did we make great changes that day? I’m not sure, but it was fun being creative and to see the painted-covered joy on the faces of the little children.

Our students also spent an afternoon working in a small public library tutoring children who, in a country of high illiteracy, may not be able to find help at home. For some, this was their most favorite volunteer activity. I however noticed that I was more interested in fostering the young adult experience than working directly with the local children. To be of use, I was better suited to mentoring the young adults than sitting with the younger set.

We were supposed to spend a day pouring concrete floors for new homes in a batey or sugar plantation community. We were to work with Haitan immigrants who are typically discriminated against and the country’s most destitute. Everyone had packed diligently for this day bringing construction clothes and gloves for the task and were busy that morning discussing the best sun cover and insect repellent. A few administrative errors later it became clear that we would not be able to volunteer in this way. Many of us were extremely disappointed. I was hoping to learn about life in the batey and Haitan culture. Others were looking forward to problem solving and still others to the hard physical activity. One young woman complained that this day was the purpose for her journey. Although we would have to donate time and $1000 to spend a day straining our backs, the lack of this activity was a loss and I noticed how much potential joy could be wrapped up in giving.

I came out of that trip realizing that we gave best when there was a combination of both joy and sense of purpose. Anthropologist Angeles Arrien often says, “Look for what has heart and meaning.” I felt most fulfilled when I was both having fun and being useful to others.

Play expert Dr. Stuart Brown noted that after interviewing Nobel laureate Roger Guillemin and polio researcher Jonas Salk that they were simply playing every day in their laboratories. Brown described Guillemin’s joy “as pure as that of a kid showing off a beautiful shell picked up at the seashore.” Meanwhile, their discoveries have saved countless lives and alleviated suffering. Financial guru Warren Buffett calls the resulting spirit of combining purpose with joy, “tap dancing to work.”

A core principle of the Hindu text, The Bhagavad-Gita, speaks of serving others, “Strive constantly to serve the welfare of the world; by devotion to selfless work one attains the supreme goal of life. Do your work with the welfare of others always in mind.” Paradoxically, we are then told in the Gita that not only should you work tirelessly, but also not care about the outcome. Hmmm, work really, really hard, but don’t worry about what it yields? Feels like an impossible riddle until I combine service with enjoying the task I am completing.

A Way to “Play Well” in London

I have to pass along a fun new project capturing attention around London. Artist Luke Jerram who lives in Bristol has coordinated the installation of 30 pianos throughout the city emblazoned with the sign, “Play Me I’m Yours.” Jerram previously brought incarnations of this project to Birmingham, England; São Paolo, Brazil; and Sydney, Australia. In a recent New York Times article, Jerram explains, “It’s a blank canvas for everyone’s creativity.”

The pianos are secured to the ground with metal cables and have plastic covers in case of rain. Anyone passing by is welcome to sit down and tickle the ivories.  All thirty instruments have faired well, although need constant tuning, provided by a professional tuner on bicycle, due to tons of play.  According to the New York Times, people have tended to relinquish their places courteously after a while to allow others to perform. Here’s a short video clip on the program to get a sense of its appeal:

Creating community through random acts of music…what a fun way to approach our challenges. To learn more, visit Luke Jerram’s website, http://lukejerram.com/projects/play_me_im_yours

The Creative Process

My creative spirit can be quite moody. Sometimes she wants to play for weeks, dropping by at all hours with seductive ideas and pretty accoutrements for what I’m developing. I can’t keep up, she jostles me awake at 3 am or rallies me on to write for 10 hours straight. Like that friend in college who would knock at your door at 11 pm during finals to go for a run in the first snowfall of the year, I love but get a bit nervous about Creativity’s visits. Her presence is surprising, fun, but demanding.

Apollo and the Muses by Raphael

Apollo and the Muses by Raphael

After a creative binge, she can “sleep it off” for months…this spring I wanted to finish my latest book, Thriving Through Tough Times. I’d sit down and try to wake her. If I nudged her hard enough I would she would mutter a phrase or two and I could create a blog post. But, then my fickle companion would roll over and start snoring again. A post a week I was allowed to produce, but the book I couldn’t get complete.

In the 2002 movie Adaptation Nicholas Cage portrayed a protagonist tasked with completing a screenplay for The Orchid Thief. He struggles to sit long enough to actually write a coherent page. We watch him bouncing up and down and becoming obsessed with wanting a banana nut muffin. My friend novelist Marcus Stevens and I often respond when asking one another about book progress, “Banana nut muffins.”

Sometimes it’s the cookies calling from the pantry or the dishes screaming from the sink. Then there’s the laundry, the emails I’ve neglected or a lunch date I’ve scheduled since “I’m free.” Frustrated with my own lack of progress, I really appreciated the following TED talk by Elizabeth Gilbert about the creative process and its fickle nature.

I resonate with Gibert’s description of writing being a long, slow slog and fussing at her muses that she is holding up her end of the bargain. At her virtual urge, I decided to “do my part.” To ignore the siren song of groceries, friends and the Internet, I hid out in a cabin for a week…perhaps you noticed the blog lull in the later part of June? With few distractions I sat down at 9 am and made myself work til 5:30 each day without fail and finished a rough draft of book #3.

I shouldn’t be surprised, it was the only way that I could complete Worst Enemy, Best Teacher. Some can get up at 5 am each day and diligently go straight to their office; Miss Creativity and I don’t seem to work that way. She wants me all to herself and as long as the cell phone and emails can garner my attention, she treats me with the same level of affection that I am affording her.

I’ve now got a book, but there is much more work to be done. I have reached the culling, combing and cutting stage of its development, but, next week holds a family vacation and I won’t bring my laptop. I need time with my wild invisible girlfriend, but since she doesn’t share well, I need to postpone our date. It is time instead for focusing on incarnate friends, family and a devouring good banana nut muffin or two.

Creating Connections

This past week had me contemplating what it means to be of use. Listening to one NPR Morning Edition program, I began to tally all the problems on the Obama administration’s plate: Pakistan, Afghanistan, Supreme Court Justice nomination, lack of US cyber security, the economy, the environment…and the list continued. It was overwhelming as I thought about what it must take to attack all these issues with a calm and thoughtful approach. You’ve got four years to change the world, so where do you begin?

Meanwhile, watching volunteers and brave souls in the Dominican Republic the week before, I was struck by all they each could add to their list — sanitation, nutrition, access to education, reduction of teenage prostitution…you’ve got the rest of your life, so where do you begin?

When studying how those who take on societal problems, or engage skillfully when fighting against an institution like a culture or a government, I notice that it is about planting seeds. It is rare that you will win the whole battle within your lifetime, so what seeds can you plant that might take root? It is about doing your part as a generation within many generations before and after you. For example, Rosa Parks did her part, as did those before her and as we must do today in the battle of basic civil rights for all citizens.

Sand Mandala

Sand Mandala

 

Author and conservation activist David Quammen describes the importance of creating connection between wilderness areas as critical to ecological health. Fragmentation creates islands and it is within islands that we experience extinction. As I listened to David describe this concept last night in support of the Gallatin Valley Land Trust, I realized that this was a beautiful reframing of how we might think of fighting a good fight to resolve what seem to be irreconcilable differences. In other words, in my actions am I creating islands or corridors? As these great long battles shift and redefine itself, so what can I add to create more connection rather than fragmentation? Is this not only the work of the environmentalist, but also that of every individual who seeks to improve a society?

Navajo Sand Painting

Navajo Sand PaintingTibetan mandala

I wanted to include a brief video of Peter Donnelly of Christchurch, New Zealand, who plants seeds of connection, creativity and a reminder of the temporal nature of being here. He reminds me of the practice of the Tibetan sand mandalas and Navajo sand paintings, as seen above, which are painstakingly created only to be erased. In all three there is the message of bringing forward your gifts regardless of the final outcome.

To see more of Donnelly’s art, go to http://www.donnellygallery.co.nz/sandart/index.html

Fundacion Mahatma Gandhi

I just returned from an amazing week in the Dominican Republic supporting a Montana State Honors course on global poverty developed by my dear friend Lori Lawson. Along with sixteen students, we learned about micro lending, visited a batey (sugar plantation community) where poverty can be most harsh and also landed for a few fascinating days in Las Terrenas.

Children painting homes with MSU Students

Children painting homes with MSU Students

Returning to people who play well, I want to introduce you to José Bourget and Annette Snyder. José and Annette live in a growing northern DR beach town. Once a small fishing village, Las Terrenas suffers from rising prices with grand homes of wealthy French, Germans and Dominicans along with striking poverty. Creeks run beside palm- and rusted metal-constructed shacks with no plumbing or visible latrines. Children run shoeless and often in only worn underwear or simply a torn t-shirt through mud and the creek water used for bathing, washing of pots and probably too much more to be safe. Meanwhile, the local, ex-patriot and surrounding church communities are not nearly as volunteer minded as we might assume.

When José decided to return to the Dominican Republic after living in the US for twenty plus years where he worked as a professor at the University of Maryland, he and Annette wanted to help alleviate suffering. So they founded a library with their own two young children in tow.

Anacaona Library

Anacaona Library

 

Why a library? What of the open-air dump with garbage piled twenty feet high picked over by birds and enterprising people upstream? What of the rising numbers in prostitution, including parents renting their children to foreign sex tourists? Or perhaps the endemic issue that although public school is free, to attend a child must have shoes, a uniform and supplies, something often beyond a poor parent’s grasp?

“The number one fact that keeps a person in dire poverty is illiteracy,” José explained, “We see that children with no support at home or unable to start school until 7 or 8 are often unable to keep up and drop out of school by age 10. Illiterate, they then are unable to get but the simplest of jobs and many times this is in prostitution. Teenagers become pregnant and the cycle continues.” Annette added,  “There is so much that can be tackled, but if we can provide a place for children to come in the afternoons where there is help with homework and books to read, that is a place to start.”

Visiting them this week I was struck by a number of ways that Annette and José are playing well. Although community needs are overwhelming, they seem to know how to balance vision with sustainability. To help, they must be able to provide support over the long haul. I was impressed by how they focused on first assuring that the library and an after school program are nurtured even though they have hopes to provide support to women wanting move out of prostitution and to address some of the great sanitation issues. They model “Dream, yet make sure you will be able to deliver.” 

Also, watching from a leadership standpoint, I believe their ability to encourage volunteers has greatly contributed to their success.  Since the local community does not embrace an attitude of volunteerism, Annette and Jose rely on foreign volunteers who come to work for one month to one year. If you have time, expertise and interest, Annette and José will engage your ideas on how to bring these to the community. For example, two young women visited for three months, bringing with them a self esteem/empowerment program for 15 teenaged girls they had developed. Others teach painting or beading after the children have completed their homework. The couple’s openness to new approaches to support their mission allows their team to tackle more. 

From Annette and José I will take away the practice of balance — Keep looking where I can help while determining what I can sustain. Hold a clear vision while being open to receiving novel support from a greater community.  Nurture well not only your own children (something they are doing in spades), but also those of your community. Serve, but don’t forget to spend time enjoying your surroundings as we did at lunch in El Lemon (Annette is wearing the lime green shirt, Lori is next to her and José sits across!). 

Lunch with Jose and Annette

Lunch with Jose and Annette

 

Meanwhile, the Anacaona library’s Spanish children’s book section is extremely well worn and very small. They have set a goal of 10,000 books by 2010 (they now have about 5000 in a variety of languages.). To help the library meet its goal, donate or volunteer  please visit www.fundacionmahatmagandhi.com

Playing Well with Art

Art is the lie that enables us to realize the truth. – Pablo Picasso

I have an abiding fascination with how art can transform perceptions of our challenges. Although we may perceive the arts (painting, poetry, dance) as a cultured practice of creating beauty, historically artists have also acted as highly effective conflict transformers.    Pablo Picasso’s Guernica is a case in point. To protest a massive bombing of over a thousand Basque Guernican citizens on market day during the Spanish Civil War,  Picasso began the large mural fourteen days after the attack. The work’s subsequent tour through Europe in 1937 brought widespread attention to the brutality of the conflict and its collaborators.

Guernica, Pablo Picasso

Guernica, Pablo Picasso

 

 

DIA blue horse sculpture

DIA blue horse sculpture

This week I enjoyed reading about how art was used to creatively protest…well, art! To comment on the new Luis Jimenez blue horse sculpture installed at the Denver International Airport, real estate developer Rachel Hultin solicited “protest haikus” (a 5 syllable, 7 syllable, 5 syllable form of Japanese poetry) to provide to the Denver Mayor’s office. The 32-foot fiberglass piece with glowing red eyes and fully “equipped” had folks’ creative juices flowing. Over 200 poets added their two cents in classic form:  

Because of this thing/People think they are in hell/Instead of Denver

Ugly devil horse/horrifies the traveler/shames our fair city

Eyes redder than mine/ Little horse on the prairie / Welcome to Denver!

 The latest artistic effort to capture my attention is described in the attached YouTube video.  Paul “Moose” Curtis uses inner city grime as his canvas. Through his work, he creates beauty while raising awareness about urban environmental conditions. May you enjoy and employ your creativity!

 

Are they playing well?

Madoff, Blagojevich and now Denmark’s Stein Bagger. A month ago I wouldn’t have recognized, nor known how to spell, these names. Today, however I believe I can include them in a post with no explanation. The cast of characters in our new global drama expands weekly as a widening swath is cut to reveal what lay underneath our financial abundance. Here’s a short clip to dish up a visual metaphor:

 

 

The charges of corruption, deception and run away greed are not considered good operating strategies by any culture I have studied. Yet, before the latest revelations, we might have seen these leaders as top players in finance and politics. They were successful. Famous. Powerful. Made themselves and others lots of money. They were adept, quick and creative. Some might have said that these guys were “playing well” in their selected field.

Madoff, Blagojevich and Bagger’s alleged actions help me to further clarify what the tag line “playing well” means from a cross-cultural perspective. To what should we aspire and what should guide our actions?  Two seeming paradoxes appear when I seek to explain how to play well: 

1)    It’s not if you win, but it is all about winning and losing.

2)    It’s not how well you play, but it’s all about the strategies you employ.

It’s not if you win, but it is all about winning and losing. When we play well we are not focused on winning at all costs. When I am willing to forgo my internal or universal values, even if I have won, I lost. The treasure at the end is seductive, but I have yet to find an example where the bounty is worth what is exacted internally. Sounds preachy, but this is also practical for self-survival. By no longer following the base code of conduct for our tribe, we effectively cull ourselves from the herd. For example, abiding by the Model Rules of Professional Conduct as a lawyer, I would have the legal community standing behind me if I were to be questioned. Focused on winning at all costs and betraying those rules, I would find few watching my back.

It’s not how well you play, but it’s all about the strategies you employ. When I started studying conflict resolution, my initial interest was to be graceful under pressure. Frankly, I wanted to “look good” when times were bad. It didn’t take me long to realize I had chosen the wrong goal. Studying those who truly played well, I noticed that they were focused instead on learning and finding solutions that would support the greatest whole. Those who play well often get to look good as a byproduct, but that is not the accomplishment they seek.

In my experience, the top players’ objective is to seek a solution where all can win. Sounds lofty, but again it is very practical. Since you are in the community, you win too. Also, if I’m working for your good, and I abide by a solid code of conduct to get there, you will probably stand behind me if I am ever in trouble. The bigger net we cast, the larger community within we then reside and are nurtured. Win-win solutions can appear to be impossible, yet even in the seeking we plant seeds for future opportunity. An obvious example is Martin Luther King playing well forty years ago and creating new paradigms that are still emerging today. When we play well, we take care of not only our community and ourselves, but potentially generations to come. 

Shifting Paradigms through Music

I wanted to share a novel approach to creating positive change. Grammy winning filmmaker Mark Johnson believes that music can be a powerful transformative tool. As the founder of Playing for Change (gotta love that name), he has spent the last ten years bringing musicians together to remix classics and foster greater global understanding. The attached video was performed by more than 100 musicians from New Orleans, Tibet, Russia and Africa…and everyone seems to be playing well! Check out the Playing for Change website to learn more.

Play and Its Connection to Creativity

I wanted to share Tim Brown’s speech at 2008 Serious Play Conference on how holding a “playful” mindset enhances our ability to find solutions. Brown is the CEO of the California-based design firm Ideo. I appreciate how Brown eloquently builds a strong business case for playing well and its innate rules. Enjoy!

Why is it “Playing Well?”

Welcome to my new blog!

In this first entry I’d like to explain the name “Playing Well.” Over the past fourteen-plus years, I have been fascinated with conflict or life challenges. Whether you are battling with yourself or another person, frustrated with life or fighting an organization, I continue to be interested. I search across cultures to find common techniques for overcoming tough battles and share what I learn through writing, teaching and coaching. A common theme that keeps appears is seeing any challenge as something we can “play well.”

Challenge and conflict is often referred to as a game. As I wrote in The Way of Conflict, “When mapping competition between nations or markets, economists often use the words conflict and game interchangeably. For thousands of years human beings have created every imaginable variety of game. As a species we are drawn to the energy and creativity hidden in games and, thus, conflict. We intuitively know the positive potential of opposing forces meeting and engaging. It is no surprise that the Super Bowl draws the highest worldwide television viewing audience each year.”

A Hasao proverb adds, “When a quarrel heats up, pretend it is a game.” To the human mind games are often equated with fun. Games are “played.” If I say “do you want to be in a conflict” you may cringe or want to run away. But, if I ask “would you like to play a game” I’m suspicious you’ll step forward with some curiosity and greater willingness to engage. If we can simply think of any conflict as a game, we position ourselves in a more expanded mental state.

The theme of playing well continued into my second book Worst Enemy, Best Teacher. To understand this concept we also can look to the martial artist or the mythic warrior. Here fighting is a contest or competition where your opponent is a critical and valuable component of play. “Instead of being victims, they strove to honestly accept their circumstances and improve them. As a result, these combatants became confident, strong and successful.” 

My eventual career in conflict transformation began as a selfish pursuit to figure out how to conduct myself with grace under pressure. Frankly, I wanted to look good when in trouble and figure out a fast resolution! These were good carrots to initially motivate my learning, but after years of study and writing, I found “looking good and getting out” weren’t really the greatest prizes to be had in this game. Today I find myself passionate about understanding how we can fight well, or “play well” regardless of our adversary and actually no matter what the final result.

I am in the process of completing a third book on how to move through our toughest times. It addresses those conflicts when we are fighting with life, or some might say, with God. I found myself returning to “playing well” when I attempting an analogy to describe why I am drawn a cross-cultural research approach. Here’s a brief excerpt from my upcoming book, Standing in a New Life:

“It appears that upon birth we are dropped into the middle of a playing field where an ongoing, crazily complex game is being played. Some participants or “teams” perceive it as a treasure hunt, where others explain it as football match with at least two sides. Over human existence, groups have documented their results after trying different plays; recording their favorite moves and what they think the rules might be. Over the years these become de-facto rules and plays for that self-assembled team and are thus incorporated into their sacred texts and myths.

Across all the teams there seem to be some standard approaches to play. For example, the Golden Rule seems to universally accepted and “telling the truth” can be found in everyone’s playbook.  Yet, there are unique interpretations of what will make a player successful. Some have had success with certain food restrictions for their players where others don’t see diet as a player consideration. Some believe I can forgive you for transgressions, while others say that redemption is between you and God.  

Some teams believe that their sacred rule book/playbook is the only one officially sanctioned by the game’s originator, but I am not sold on that notion. Instead I have noticed that each ancient text brings wisdom, yet comments on the game from a slightly differently perspective. It is as though each culture observes the field from a unique position and thus makes distinct observations about: 1) the game we are playing, 2) with whom we matched and 3) how we win at the end. As someone who likes to analyze the game, I like to gather information from all over the field.

So, instead, I like to read every life rule or play book I can get my hands on and look for clues on how the game might be played well by searching for the common approaches and overall “rule” agreement. If every culture believes it is good to “count your blessings” or that play time seems to subdivide into four distinct repeating quarters, my approach is to suggest these are “moves” we might wish to try to better navigate this mysterious contest.”

I am struck by those who do not focus solely on the prize, but also how they play. Martin Luther King, Jr. wrote in “A Letter from Birmingham City Jail”:  “The means we use must be as pure as the ends we seek.”  It is those individuals who strive to play well, whether they “win” or not that grab my attention. Like Tiger Woods or Dana Torres they advance all our universal potential and our understanding of the game. By focusing on the game and the process, winning seems to be secondary and, paradoxically, more likely!

I hope through this blog we can together practice strategies for overcoming challenges. May it help us to uncover a greater understanding of this wild and sometimes wonderful game whether at work or beyond. In the meantime, “play well!”