This week I passed a coffee shop table where a friend sat with a pretty red-haired woman. Being introduced for the first time, I blurted out how beautiful she looked in an emerald green sweater set. I think I caught my new acquaintance a bit off guard and upon heading out again I thought, “There I go again…”
My husband shook his head a few months ago as we boarded a plane and I shared with the young, handsome airline staffer that he had great eyes. My daughter cringes when I can’t help myself and tell her friends how I love their outfits. I try to temper this behavior — the poor airline employee blushed apple red just to remind me that this is not common practice — but I still hold a deep belief in acknowledgement.
I believe in acknowledgement and its sister action of encouragement because 1) It’s a conflict resolution skill of the first order and 2) It’s the reason that I have chosen to bravely embark on many favorite accomplishments.
When I am passionate about an issue like good education for all, there is nothing more delicious than another seeing my passion and affirming fully that he’s heard me. “You really care about this. It is what feeds your soul. Here’s what I understand you are saying…” Hearing any of those are balm to the soul. If others are enthusiastically making a point, just let them know that you have heard the content, emotion and impact of their words; this works wonders in conflict. You don’t need to agree; just be clear that you have truly heard them.
Before I left on an year long exchange to Mexico after high school, I was required to go to a Rotary training session over a weekend at a camp outside of Minneapolis. One of the session leaders suddenly required us to give an impromptu speech to about 10 gathered students and adults crowded in a small cabin. 30 years later (can it be that long?) I still remember one of the Rotarians coming up to me and out of the blue saying, “You are really good at public speaking, do you know that?” I didn’t.
Now, whenever I get up in front of hundreds, or embarrass young airline employees that kind soul is more than partially to blame. His words encouraged me. They mattered, whether were true or just one man’s opinion.
Check out this fun piece on artist Joshua Allen Harris, who after a bit of encouragement, has taken to creating fantastic pieces using garbage bags and subway exhaust.
Where has encouragement empowered you? How might you acknowledge another’s contributions this week?